Effective Date: 7.1.2024
1. Introduction
Welcome to Pink Poppys ("Company", "we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website pinkpoppys.com, products, and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
2. Eligibility
By using our website and services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using our website or services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
3. Orders and Payment
a. Product Availability: All products are subject to availability, and we reserve the right to limit the quantity of products we supply, supply only part of an order, or divide orders.
b. Pricing and Payment: All prices are listed in USD and are subject to change without notice. We accept payment via Visa, MasterCard, AmEx, PayPal. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.
c. Order Confirmation: After placing an order, you will receive an email confirming your order details. This email does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information.
4. Shipping and Delivery
a. Shipping Policy: We ship to addresses within the United States. Shipping costs and delivery times will vary based on the shipping method selected and the destination of your order.
b. Delivery: Delivery dates are estimates only and are not guaranteed. We are not liable for any delays in shipping or delivery.
5. Returns and Refunds
a. Return Policy: We accept returns of unused and unopened products within 30 days of the purchase date. To initiate a return, please contact our customer service team at info@pinkpoppys.com.
b. Refunds: Once we receive your returned product, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed within [number] days and will be credited back to the original payment method.
6. Use of the Website
a. License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes.
b. Prohibited Conduct: You agree not to use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our website. You also agree not to use any automated means to access our website or collect any information from our website.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Pink Poppys or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from our website without our prior written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Pink Poppys shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from (a) your use or inability to use our website or services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (e) any errors or omissions in any content; and (f) any defamatory, offensive, or illegal conduct of any third party.
9. Indemnification
You agree to indemnify, defend, and hold harmless Pink Poppys, its officers, directors, employees, and agents, from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our website or services, your violation of these Terms, or your violation of any rights of another.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law principles.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will provide notice by updating the "Effective Date" at the top of this page. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Pink Poppys
info@pinkpoppys.com
Effective Date: 7.1.2024
1. Introduction
At Pink Poppys, we strive to ensure your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we're here to help.
2. Returns
a. Eligibility for Returns:
b. Return Process: To initiate a return, please contact our customer service team at info@pinkpoppys.com. Please provide your order number and the reason for the return.
c. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
3. Refunds
a. Refund Eligibility: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to your original method of payment.
b. Processing Time: Refunds will be processed within 5 business days of receiving your returned item. The time it takes for the refund to reflect in your account may vary depending on your payment provider.
c. Partial Refunds: Partial refunds may be granted in the following circumstances:
4. Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same item, please contact us at info@pinkpoppys.com.
5. Non-returnable Items
Certain items are non-returnable. These include:
6. Sale Items
Only regular priced items may be refunded. Sale items are non-refundable.
7. Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
Pink Poppys
info@pinkpoppys.com
Pink Poppys
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